Case Studies on Improving User Interaction and Satisfaction using AI-Enabled Chatbots for Customer Service . International Journal of Transcontinental Discoveries, ISSN: 3006-628X, [S. l.], v. 6, n. 1, p. 29–34, 2019. Disponível em: https://internationaljournals.org/index.php/ijtd/article/view/98.. Acesso em: 20 jan. 2025.